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Author: Austin Brown

How AI is Revolutionizing Customer Service Software
Software

How AI is Revolutionizing Customer Service Software

June 20, 2024June 20, 20246 min read Austin Brown

Siri, from Apple, performs one task at a time (narrow AI), such as answering a question or sending a message, demonstrating the power of narrow

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ArtificialIntelligence, Automation, CustomerExperience, CustomerService, SoftwareDevelopmentLeave a Comment on How AI is Revolutionizing Customer Service Software
From Pixels to Reality: The Promise of Virtual Reality in Various Industries
Tech

From Pixels to Reality: The Promise of Virtual Reality in Various Industries

May 24, 2024May 24, 20245 min read Austin Brown

Virtual reality (VR) is an experience of computer-generated immersive simulations where people inhabit an (as if) real world, while at the same time being aware

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DigitalTransformation, FutureTechTrends, ImmersiveExperiences, VirtualReality, VRInnovationLeave a Comment on From Pixels to Reality: The Promise of Virtual Reality in Various Industries
Software As a Service – Benefits for Businesses and Consumers
Software

Software As a Service – Benefits for Businesses and Consumers

April 24, 2024April 24, 20244 min read Austin Brown

Many SaaS solutions are designed to be user-friendly, with preloaded best practices, standard operating procedures and instructions already built in. Companies save on IT costs

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BusinessAdvantages, ConsumerBenefits, EfficiencyBoost, SaaSBenefits, TechSolutionsLeave a Comment on Software As a Service – Benefits for Businesses and Consumers

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